Most reporters can likely relate to this scenario. Someone speaks up at a public meeting to unleash criticism about an individual or organization. Reporters have little difficulty presenting a balanced report – recording all sides of the story – if the accused is at the meeting.
But what happens if the individual is not present? And what if deadlines do not permit time to get the other side of the argument?MORE
The last line of Editor Mark Lorando's first column on how The Times-Picayune works was this: "The floor is yours."
His readers took it.
Here's a sample of the detailed, thoughtful comments readers made: This headline, published today: "Battles over abortion heat up as House Republicans pass ban" reads as if the House Republicans passed a ban on abortion, when the article's content instructs that the House Republicans banned federal funding for abortion. The word "ban" in the headline would seem to refer to the word abortion, but, after reading the article, that is not the case.
Perhaps I would find this less disturbing were this in print, given the finite size of a newspaper, but, this was online, and it appears geared only to draw clicks to the article. And, this was a T-P reporter, not Reuters, the WaPo, the NYT, or the AP.
That first column on Jan. 25, 2017, drew 277 comments, some of them from staffers who jumped in to join Lorando's conversation with readers. In the wake of the 2016 presidential election, it was clear that New Orleanians held their hometown newspaper accountable regardless of platform.
"It created the need for a different level of transparency about our journalism," said Lorando, vice-president of content for NOLA Media Group, the Advance Local property that operates The Times-Picayune and NOLA.com. "It felt like the only way to combat a lot of the rancor we were experiencing was to talk it through. I think local news organizations have not been particularly good at this historically."MORE
By Jennifer Nelson, Donald W. Reynolds Journalism Institute
The proliferation of new storytelling technologies can overwhelm journalists as they wonder which tools are worth the investment of time and money. Even the time to investigate can be a drain on budgets and staffing.
A team at the Donald W. Reynolds Journalism Institute's Futures Lab is stepping in to help with its new video series "Innovation in Focus," which launched Jan. 15. The series is designed to teach, by example, how to tell a story using various emerging technologies. It also highlights challenges and opportunities, tips and tricks, and equipment costs.MORE
A client recently asked me to put together a presentation for his newspapers on nitty-gritty details that can make or break a design.
I came up with just a bit more than a couple dozen. But thinking about them more, I've now narrowed them down to a Top 10.
My thinking is that any one of these can make your design better, but leave one out and your design suffers.MORE
- Community: Stories that illuminate the lasting changes Cox is making for the people that live and work in Cox's communities.
- Entertainment: Stories that connect people to the hottest shows, movies, sports, places and names in today's culture.
- Technology: Stories that inform and connect people to enable moments that matter.
Let's face it: If you have a "new kid" doing design on your staff ... well, you'll have some design mistakes in your paper from time to time.
It takes a while – perhaps months – for the design rookie to learn what works and what doesn't. And during that time, he'll do some things that may make you cringe. It's OK – as long as you work with him to make sure he doesn't repeat them.
Here are "Top 10" mistakes you can watch for – and correct:MORE
How do you tell if your "designer" really is a designer? Here are some of the things I'd look for.MORE
Readers want a newspaper that looks right ... and feels right. They want the look and feel of their paper to reflect their community.
But what they want most of all is for their newspaper to work right for them.MORE
As Republicans head to the polls today for the nationally watched runoff election between U.S. Senate candidates Luther Strange and Roy Moore, PolitiFact has focused its Pulitzer Prize-winning fact-checking forces on Alabama.
But its mission isn't only about sorting out who's telling the truth and who isn't in the primary contest to replace Jeff Sessions, now U.S. attorney general. PolitiFact is researching what people think about the organization itself and other news media outlets in some of the politically reddest places in the country: Mobile, Ala.; Tulsa, Okla.; and Charleston, W.Va. The goal is to improve credibility all around.MORE
In the digital age, the Sun Newspapers in southwest Florida are betting on the future of print.
Under the new ownership of Adams Publishing Group and after nine months of planning, the Port Charlotte Sun and its new sister paper, the Punta Gorda Sun, roll out Wednesday with a new look, new sections and new approaches to news coverage intended to expand what readers are getting for their subscriptions.
"Overall, we wanted to create a much better newspaper for our readers, and we wanted to grow our circulation, to modernize and give it a new exciting look and feel," said Publisher Glen Nickerson. But it isn't just one newspaper, it's several.
The biggest change is that the Charlotte Sun will be split into two editions. "It will become the Punta Gorda Sun and the Port Charlotte Sun," Nickerson said.More
A resource that helped The Houston Chronicle shed light on chemical disasters and facilities posing the greatest potential harm to the public, in the event of an emergency, got a new lease on life.
After facing an uncertain future after its original owner - the Center for Effective Government - was shut down, the Right to Know Network relaunched June 12 with a more user-friendly, accessible site design.
The redesign happened because of a collaboration between The Houston Chronicle, the Reynolds Journalism Institute and Missouri School of Journalism.More
"This morning about 0500 the convoy realized its destination and the first wave was formed and started for the beach. Our job was to sweep for floating mines and air protection. When we were about 1800 yards from the beach we threw our mine sweeping gear over and that is where the fun started. They begin to fire at us from the shore as we went in LCF 31 on our port side was hit and went down. And on our starboard side I saw P.C. 1261 going down. After we saw this we were all so damn scared. We wish we had never seen that many but we had to keep going.
"After the first troops and rockets hit the beach things begin to quiet down. All day and night troops were sent to the beach."
P.C. 1621 was the first ship sunk on D-Day, June 6, 1944.
William Lunsford was a Navy Gunfire Support Craft specialist on USS LCF-27 (or Landing Craft Flak), part of the invasion force at Utah Beach in Normandy. Lunsford is the father of Margie Bennett, a sales support employee at the Aiken Standard in South Carolina. He kept a diary, and excerpts from it made up part of a package of stories commemorating the 75th anniversary of D-Day last week.
"They're all in their 90s now," said Managing Editor Michael Harris. "Time is killing them more than the Germans did, as I pointed out in the editorial. We're losing them. So I wanted to go into it with something different."
The Standard asked readers for their memories, stories, photos and other contributions, knowing that the dwindling number of World War II veterans meant that direct interviews would be limited. The plan was flexible based on what was submitted.More