Chatbots for news
Automated chatbots have the potential to combine the credibility of traditional journalism with the personalized feel of text messaging a friend. We find out how several news outlets are already experimenting with the technology, and we explore some possibilities for the future.
Too busy to watch it now? Keep up with journalism innovation on the go with the Futures Lab iPad app. Futures Lab video updates appear weekly with reports on the latest in innovation and entrepreneurship for the newsroom leaders of today and tomorrow.