RJI Futures Lab update #84

Engagement using text messages, and corrections via social media

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PART 1: Groundsource

A new platform called Groundsource seeks to help newsrooms interact with their communities outside the confines of smartphones and social media, instead relying on more basic text messaging. Founder Andrew Haeg says the system makes engagement more natural and, therefore, more open. 

PART 2: Social media corrections

With consumers getting news via multiple platforms including social media, correcting the record when a mistake gets out has become more complex. We explore some ways to address the problem. 

Learn more

Too busy to watch it now? Keep up with journalism innovation on the go with the Futures Lab iPad app. Futures Lab video updates appear weekly with reports on the latest in innovation and entrepreneurship for the newsroom leaders of today and tomorrow.

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