Key leadership techniques that work

Jules Ciotta

1. Be sure you understand your role as a leader:  Inspire employees by creating a vision.
2. Promote your values:  Let employees know that promoted values are an integral part of the organization.
3. Determine what both the organization and you do best and do better: Continue to weed out the weak in favor of the more effective.
4. Make staff lean and mean:  Ensure that every position has a purpose and is being held accountable.
5. Remove boundaries:  Remove boundaries which get in the way of doing business both in-house and out.  Remember that barriers create waste.
6. Assemble winners: Winners go beyond defined roles and increase the value of the company.
7. Get everyone involved: Be sure employees know that everyone's ideas count.
8. Provide a growing environment:  Employees are motivated to learn that the organization is committed to the growth of individuals as well as the organization.
9. Put emphasis on quality:  Be sure quality is given an uncompromising position in the mind of employees.
10. Focus on service:  Future growth depends on letting customers know that they're very important.  Workers will be committed to their customers in direct relationship to how leaders treat their workers as their customers.

Jules Ciotta is president of Motivation Communications Associates. He can be reached at (770) 457-4100 or julesciotta@comcast.net.